• Recognise • Respond • Refer

Testimonials

Banking, Insurance and Finance Sector Testimonials

Ombudsmen

Financial Rights Legal Centre

Education Sector

MFAA Responding to Vulnerability events

Australia for UNHCR

Amazing charisma and care from the facilitator Cutty, the constant reminder of boundaries and self care was so valuable and the explanations and reasons for this were so very clear and comprehensible. A practical, consumable and poignant training session.
Skills-based Domestic Violence Awareness Training
June 2022
This is absolutely amazing training, Cutty is so engaging and she made the session tailored for my team and organisation. It was very practical and often training falls short here but this training was spot on.
Clients in Crisis - Financial Sector
August 2023
Great session, very insightful and a key program for any customer facing employees.
Colleagues and Customers in Crisis
October 2022
Incredible training content, structure and delivery. The practical skills this workshop provides are a must have in the current situation we are in universally. It's very practical and can be applied in daily lives and work. The trainer is incredibly knowledgeable and has a way of bringing participants at a level they are comfortable engaging throughout the session even when the topics discussed can be really daunting and heavy to some. Well done !!!
Complainants in Crisis - Recognise, Respond, Refer
October 2022
"What other topics or speakers would you like to see?" "CUTTY FELTON"
Responding to Vulnerabilities Events, run for the MFAA
August 2022
Cutty's delivery was fantastic her wealth of knowledge and experience shone through and created a safe learning environment.
Colleagues and Customers in Crisis - A Leadership Response
October 2022
Excellent. Great! Cutty, you spoke so gracefully and caring and topics such as these is so important. You drew me in and captured me right from the start all the way to the end. Thank you! I would say it was the best workshop I have done for some time.
Accidental Counsellor workshop
July 2023
Thanks, I enjoyed this workshop, it was a more professional refresher of training previously attended.
Accidental Counsellor - Community organisation
June 2023
Excellent course, Cutty the presenter was so calm, knowledgeable and could clearly articulate examples of different types of Domestic Violence.
Government - Skills-based Domestic Violence Awareness Training
June 2022
The session delivered by Accidental Counsellor is the most valuable training I have done in my career.
Colleagues and Customers in Crisis - Financial Services
Feb 2023
This training was vital to understanding how to apply boundaries to both customers and yourself. It looks both inwardly and outwardly and uses a range of examples and case studies that are not only relevant, but also applicable as we move forward in society. I found it easy to ask questions and felt my own learning approach was supported.
Complainants in Crisis - IDR/EDR Training
March 2022
Cutty was extremely knowledgeable in this topic. She used real life examples that helped to give a better depth to the conversation whilst also allowing a better understanding of how DV presents in different manners and involves complex emotions. Very worthwhile training session.
Skills-base Domestic Violence Awareness Training
June 2022
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