Available workshops include:


Our corporate training courses are based on Cutty Felton’s highly acclaimed Accidental Counsellor workshop and include her unique ‘5 E’s Framework’ for difficult conversations, as well as a focus on boundary setting.


The content of each training is tailored to your specific industry to include consideration of  aspects of your Code of Practice and to  maximise relevance and engagement for the attendees.




All workshops are 4-hour and designed to provide participants with the confidence  and skills to support someone who is vulnerable or in crisis. This is achieved by learning how to:

Each workshop is limited to a maximum of 20 participants, both for duty of care and to ensure depth of engagement and discussion.

Why Accidental Counsellor Training?

Many people in your organisations will be engaging directly with highly distressed and vulnerable clients, staff or colleagues. As a result they, themselves, will be experiencing a high level of stress and uncertainty as to the best way to respond on a human level. Now, more than ever, the skills to respond in a way that is appropriate, respectful, empathic and empowering are critical.


Cutty Felton’s training defines the limitations of the participant’s professional role and highlights the importance of boundaries.

The workshops provide a module on self-care to ensure that participants are aware of and take responsibility for their own well-being.  Discussion points include those avenues of support that might be provided to them by your organisation (e.g. EAP).

Each corporate workshop is tailored to meet the needs of your organisation and includes consideration of the impact of relevant aspects of  your Industry Codes. Cutty has extensive experience with the Banking Code of Practice and the Insurance Code of Practice.


How is our training delivered?

With safety front of mind, Accidental Counsellor Pty Ltd is supporting you with effective, remotely delivered, live training. Cutty has developed a virtual training concept that retains the integrity of delivery and duty of care for which she is known. We deliver our training from our purpose-built virtual training room via ZOOM, TEAMS, SKYPE or other suitable remote platform.

For organisations within the Sydney Metro area, our CEO, Cutty also comes to you to deliver the workshops face-to-face if preferred. Safety is important to us, so we ask that all face-to-face workshops comply with any current COVID-19 regulations.

As restrictions ease, further face to face delivery options will once again become available around the country.

To discuss your organisation’s particular training needs, please contact our team at [email protected] or on 0421 806 033.